Privacy Policy

Welcome to LoveWell

At LoveWell, we believe technology should strengthen families—not exploit them.

Your family's information belongs to you, not to us. We built LoveWell to reduce mental load, not create another company that profits from your personal life.

This Privacy Policy explains what information we collect, why we collect it, how we protect it, and the choices you have.

Our Privacy Promise

LoveWell is built around a simple covenant:

Your data belongs to you.

That means:

• We do not sell your personal information.
• We do not sell your family's information.
• We do not sell your shopping habits.
• We do not sell your calendar.
• We do not use your private content to build advertising profiles.
• We do not allow advertisers to target your family based on your household data.

Our goal is to help families flourish—not monetize their lives.

Information We Collect

To provide LoveWell's services, we collect information you choose to provide.

This may include:

Account Information

• Name
• Email address
• Password (encrypted by our authentication provider)
• Household membership

Household Information

Information you intentionally enter, such as:

• Family member names
• Ages or birthdays
• Relationships
• Calendar events
• To-do lists
• Shopping lists
• Meal plans
• Recipes
• Notes
• Uploaded documents
• Photos
• Voice notes
• Links
• School information
• Sports schedules

Connected Services

If you choose to connect third-party services, LoveWell may access information from those services with your permission.

Examples include:

• Google Calendar
• Google Sign-In
• Future supported integrations

We only access the information necessary to provide the features you enable.

Uploaded Content

You may upload:

• Images
• PDFs
• Documents
• Screenshots
• URLs
• Email forwards
• Voice recordings

LoveWell processes this information to organize it into useful household information.

Device Information

We may automatically collect:

• Browser type
• Device type
• Operating system
• App version
• Crash reports
• Diagnostic information
• Usage analytics

This helps us improve reliability and performance.

How We Use Your Information

We use your information to:

• Create and manage your account
• Organize household information
• Generate shopping lists
• Manage calendars
• Generate meal plans
• Synchronize connected calendars
• Send Daily Briefs
• Improve AI organization features
• Provide customer support
• Prevent fraud and abuse
• Maintain system security

AI Processing

LoveWell uses artificial intelligence to help organize the information you choose to provide.

Examples include:

• Extracting events from uploaded flyers
• Reading recipes
• Categorizing tasks
• Identifying grocery items
• Organizing uploaded documents

AI is used to provide requested features—not to advertise to you.

What We Do Not Do

LoveWell does not:

• Sell personal information
• Sell household information
• Sell children's information
• Sell calendar information
• Sell grocery information
• Sell meal information
• Sell uploaded documents
• Sell photos
• Sell family schedules

We also do not build advertising profiles based on your household.

Sharing Information

We only share information when necessary.

Examples include:

Service Providers

Trusted providers that help us operate LoveWell, such as:

• Authentication providers
• Cloud hosting
• Database providers
• Email delivery services
• AI processing providers

These providers are contractually required to protect your information.

Legal Requirements

We may disclose information if required by law or to protect:

• Users
• Public safety
• Our legal rights

Your Choices

You control your information.

You may:

• Update your account information
• Disconnect integrations
• Delete uploaded content
• Delete household information
• Delete your account (subject to any legal retention requirements)

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information.

Examples include:

• Encrypted connections (HTTPS)
• Authentication security
• Access controls
• Secure cloud infrastructure
• Ongoing security improvements

No system is perfectly secure, but we continually work to protect your data.

Data Retention

We retain your information only as long as needed to:

• Provide LoveWell services
• Meet legal obligations
• Resolve disputes
• Improve account recovery

Deleted information is removed from active systems within a reasonable period, though backups may persist for a limited time before being overwritten.

Children's Privacy

LoveWell is designed for families.

Parents may store information about their children for household organization.

Children should not create accounts unless permitted under applicable law and supervised by a parent or guardian.

We do not knowingly collect personal information directly from young children without appropriate parental involvement.

International Users

LoveWell is currently operated from the United States.

If you access LoveWell from another country, your information may be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time.

If material changes are made, we will notify users through the app or by email.

The updated policy will include a new Effective Date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Sykora Family Enterprises LLC, doing business as LoveWell
Email: hello@lovewellai.com
Website: https://lovewellai.com